Privacy Policy

Privacy Policy
Effective Date: 02/03/2024
www.karlsandtonsa.co.za
Contact: karlsoutletsa@gmail.com

At Karl, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from www.karlsandtonsa.co.za.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Your name, email address, phone number, and shipping address

  • Billing information and payment details (secured via third-party payment providers)

  • Purchase history and order details

  • Device information, including IP address, browser type, and browsing activity (collected through cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order or any updates

  • Improve our website and customer experience

  • Send promotional emails or updates (only if you opt-in)

  • Detect and prevent fraud or abuse of our services

3. Sharing Your Information

We respect your privacy and never sell your information. We may only share your data with:

  • Trusted third-party service providers (e.g. payment processors, couriers)

  • Legal authorities, if required by law

  • Marketing platforms (only if you opt-in to marketing communications)

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, save preferences, and optimize performance. You can choose to disable cookies via your browser settings.

5. Data Security

We implement strict security measures to protect your personal information. All transactions are encrypted, and your data is stored securely on protected systems.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications at any time

  • Request a copy of the data we hold about you

To exercise any of these rights, please contact us at karlsoutletsa@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal compliance. The latest version will always be available on our website with the effective date.

If you have any questions or concerns about your privacy or how we use your data, please reach out to us at karlsoutletsa@gmail.com.

Thank you for trusting Karl.