Shipping Policy

Shipping Policy
Effective Date: 02/03/2024
www.karlsandtonsa.co.za
Contact: karlsoutletsa@gmail.com

At Karl, we are committed to getting your fashion finds to you quickly, safely, and conveniently. Please read below to understand our shipping options and how your order will be handled.

Delivery Options

1. Standard Doorstep Delivery – FREE
We offer FREE standard doorstep delivery on all orders across South Africa.

  • Delivery Time: 2–3 business days

  • Cost: R0.00

  • Tracking: Tracking details will be provided via email once your order is dispatched.

2. Next-Day Doorstep Delivery – R99.00
Need your items sooner? Choose our next-day delivery option.

  • Delivery Time: Next business day (orders must be placed before 1PM)

  • Cost: R99.00

  • Availability: Available in major metros across South Africa.

3. In-Store Pickup – FREE
Prefer to collect your order? Visit us in-store.

  • Pickup Time: Ready within 24 hours

  • Cost: R0.00

  • Address: Collection details and location will be sent via email after checkout.

Order Processing Times

  • Orders placed before 1PM (Monday–Friday) are processed on the same day.

  • Orders placed after 1PM, on weekends, or on public holidays will be processed the next business day.

Additional Information

  • Once your order has shipped, you’ll receive a confirmation email with tracking details.

  • Shipping times may vary slightly during peak seasons, sales, or public holidays.

  • If there are any delays or issues with delivery, our team will notify you promptly.

For any questions or assistance, feel free to reach out to us at karlsoutletsa@gmail.com.

Thank you for shopping with Karl – Where South African style meets convenience.